These Terms of Service ("Terms") govern your access to and use of OwnRep ("Software"), a desktop application provided by JK Creative LLC ("JK Creative," "we," "us," or "our"). By installing, activating, or using OwnRep, you agree to these Terms. If you do not agree, do not install or use the Software.
For questions, contact support@jkcreative.store.
OwnRep is a subscription-based desktop application for Windows and macOS that helps business owners monitor online reviews, draft AI-assisted responses, send review request emails, and build support response templates. The Software runs locally on your machine. JK Creative does not host or have access to your business data.
Subject to your compliance with these Terms and payment of applicable fees, JK Creative grants you a limited, non-exclusive, non-transferable, revocable license to install and use one (1) copy of OwnRep on a single machine for the internal business operations of a single business entity.
You may not:
Each additional business location or entity requires its own subscription.
3.1 Subscription Fee. OwnRep is available for $200.00 USD per month ("Subscription Fee"), billed monthly through Square.
3.2 Auto-Renewal. Your subscription automatically renews each month on the billing date unless cancelled before the renewal date. By subscribing, you authorize JK Creative to charge your payment method on file through Square for each renewal period.
3.3 Price Changes. JK Creative may change the Subscription Fee with at least 30 days written notice. Continued use after the price change takes effect constitutes acceptance of the new fee.
3.4 Failed Payments. If a payment fails, you will have a 14-day grace period during which the Software will continue to function. If payment is not resolved within that period, your license key will be suspended and the Software will stop functioning until the outstanding balance is paid.
3.5 License Validation. The Software validates your license key on each launch by contacting JK Creative's license server. This check requires an internet connection at startup. Only your license key is transmitted during this check — no business data or personal information is sent.
3.6 Taxes. You are responsible for all applicable taxes, levies, or duties imposed by taxing authorities.
Please review the separate Refund Policy document for full terms. Summary:
You agree to use OwnRep only for lawful purposes and in compliance with all applicable laws and regulations. You will not use the Software to:
You are solely responsible for ensuring your use of the email and review features complies with applicable platform policies and laws, including the FTC's guidelines on endorsements and testimonials.
OwnRep uses Google Gemini Flash to generate draft responses to reviews and support ticket templates.
Important limitations you must understand:
You own the decision. The AI assists — it does not act.
OwnRep integrates with the following third-party services. Your use of those services is governed by their own terms and policies, not these Terms:
| Service | Purpose | Their Terms |
|---|---|---|
| Google (Gmail API, Google Business Profile API, Gemini Flash) | Email sending, review monitoring, AI drafts | google.com/policies |
| Microsoft (Graph API) | Outlook email sending | microsoft.com/licensing |
| Yelp Fusion API | Read-only review monitoring | yelp.com/developers/api_terms |
| Square | Subscription billing | squareup.com/legal |
JK Creative has no control over and assumes no responsibility for the availability, accuracy, or practices of any third-party service. If a third party changes, limits, or discontinues its API, features dependent on that service may be affected without notice or liability on JK Creative's part.
Yelp limitation: The Yelp Fusion API does not permit posting responses. OwnRep can monitor Yelp reviews but cannot draft or send responses to them through the Software.
OwnRep stores all your data locally on your machine using SQLite. JK Creative does not have access to your business data, customer data, reviews, emails, or OAuth tokens.
The only data transmitted to JK Creative is your license key, sent at application launch for subscription validation.
Please review our Privacy Policy for full details on what data the Software processes and how third-party services handle data passed to them.
The Software, including all code, design, documentation, and branding, is and remains the exclusive intellectual property of JK Creative LLC. These Terms do not transfer any ownership rights to you.
You may not copy, modify, reverse engineer, decompile, disassemble, or create derivative works based on the Software. See the EULA for full restrictions.
10.1 Auto-Updates. The Software checks for updates on launch via JK Creative's CDN. Updates may be applied automatically or at your discretion. You consent to this update mechanism by using the Software.
10.2 Feature Changes. JK Creative may add, modify, or remove features at any time. Material reductions in core functionality will be communicated with reasonable notice.
10.3 Terms Changes. JK Creative may update these Terms at any time. Continued use after 30 days of posted notice constitutes acceptance. Material changes will be communicated to the email address on file with Square.
11.1 By You. You may cancel your subscription at any time through Square or by contacting support@jkcreative.store. Cancellation takes effect at the end of the current billing period. No partial-month refunds are issued for mid-cycle cancellations after the 14-day refund window.
11.2 By JK Creative. JK Creative may suspend or terminate your license immediately, without notice, if you:
11.3 Effect of Termination. Upon termination, your license key is revoked and the Software will cease to function. You may retain locally stored data by exporting it before termination. JK Creative has no obligation to preserve or provide access to any data after termination.
THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
JK CREATIVE DOES NOT WARRANT THAT:
Some jurisdictions do not allow disclaimer of implied warranties; the above may not apply to you in full.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, JK CREATIVE LLC AND ITS MEMBERS, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY:
IN ALL CASES, JK CREATIVE'S TOTAL CUMULATIVE LIABILITY TO YOU SHALL NOT EXCEED THE SUBSCRIPTION FEES YOU PAID IN THE 12 MONTHS IMMEDIATELY PRECEDING THE CLAIM.
These limitations apply regardless of the theory of liability (contract, tort, strict liability, or otherwise) and even if JK Creative has been advised of the possibility of such damages.
You agree to indemnify, defend, and hold harmless JK Creative LLC and its members, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to:
15.1 Governing Law. These Terms are governed by the laws of the State of Washington, without regard to conflict of law principles.
15.2 Binding Arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or the Software shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall take place in Washington State. The arbitrator's decision is final and binding.
15.3 Class Action Waiver. You waive any right to participate in a class action lawsuit or class-wide arbitration against JK Creative.
15.4 Opt-Out. You may opt out of the arbitration agreement within 30 days of first accepting these Terms by emailing support@jkcreative.store with the subject line "Arbitration Opt-Out."
15.5 Washington Consumer Protection Act. Nothing in these Terms limits your rights under the Washington Consumer Protection Act (RCW 19.86), which are preserved.
15.6 Small Claims. Either party may bring claims in small claims court if the claim qualifies.
COPPA. OwnRep is not directed at children under 13. If you are under 13, do not use the Software.
CAN-SPAM / CASL. You are responsible for ensuring all emails sent via OwnRep comply with applicable anti-spam laws, including CAN-SPAM (15 U.S.C. 2301 et seq.) and CASL (where applicable). JK Creative is not responsible for how you use the email sending features.
Washington Data Breach Notification (RCW 19.255.010). Because all customer data is stored locally on your machine, JK Creative does not maintain your business data and has no notification obligation for your data. You remain responsible for securing your own device and local SQLite database.
JK Creative is not liable for delays or failures in performance caused by circumstances beyond its reasonable control, including acts of God, government actions, internet outages, third-party service disruptions, or cyberattacks.
Entire Agreement. These Terms, the EULA, the Privacy Policy, and the Refund Policy constitute the entire agreement between you and JK Creative regarding OwnRep.
Severability. If any provision is found unenforceable, the remaining provisions remain in full force.
No Waiver. Failure to enforce any provision does not constitute a waiver of that provision.
Electronic Consent. You consent to receive notices and communications electronically, including by email. This satisfies any legal requirement for written notice (E-SIGN Act, 15 U.S.C. 7001).
Assignment. JK Creative may assign these Terms in connection with a merger, acquisition, or sale of assets. You may not assign your rights without written consent from JK Creative.
JK Creative LLC
support@jkcreative.store
jkcreative.store
These Terms of Service were prepared for informational purposes. JK Creative recommends review by qualified legal counsel before relying on these terms in any material dispute.