OwnRep is a desktop app that closes the loop — it asks for reviews at the right moment, monitors what customers say, and gives your team better tools to respond. Runs on your computer. No cloud. No lock-in.
Most reputation tools focus on one piece. OwnRep runs all three — and each one feeds the next.
After payment, one email goes to the customer with a direct link to your Google review page. No drip. No spam.
New reviews come in. AI drafts a professional response and emails it to you. You review it, post it, or edit it.
Support macros built from your real tickets help your team respond better — turning complaints into loyalty.
Better responses create happier customers, who leave more positive reviews, which brings in more customers to serve.
Three components, one subscription. No upsells.
After a customer pays through Square — or after you manually mark a job complete — OwnRep sends one email from your own email address with a direct link to your Google review page. No third-party sender, no branded footer, no spam sequence.
Customers get a single, personal-looking message at the right moment. That moment is right after you've done good work, which is the only time asking for a review actually converts. Most businesses miss that window entirely.
OwnRep watches your Google Business Profile for new reviews and pulls Yelp reviews for visibility. When a new review comes in — positive or negative — Gemini AI drafts a professional, on-brand response and emails it to you.
You get the draft in your inbox. You read it, post it if you like it, edit it if you don't, or ignore it. Nothing ever gets posted automatically. You stay in control of what goes out under your name.
A three-star review with a thoughtful reply often matters more to prospective customers than five-stars with silence. This tool makes sure you respond to every review, without spending 20 minutes per reply.
OwnRep analyzes your past support tickets and rewrites them into a categorized library of professional response templates. Your team stops rewriting the same answers and starts sending consistent, polished replies.
This doesn't just save time — better support responses reduce the chance a frustrated customer turns to Google to vent. Every complaint handled well is a negative review that never gets written.
The macro library is included in your subscription at no extra charge. It would easily stand on its own as a separate product.
OwnRep is an Electron desktop app. Your data stays on your machine. No cloud database holds your customer list. Cancel and everything stays local.
You own the install. Stop paying and the app keeps working — you just won't receive updates. No data held hostage, no export fees.
AI drafts your review responses. You decide what gets posted. OwnRep never touches your Google profile without your explicit action.
Install the app, enter your license key, sign in with Google or Microsoft, and you're live. No developer, no onboarding call, no waiting.
GatherUp and Birdeye charge $248–$349/mo for comparable feature sets. OwnRep is less, and it runs locally — which they don't.
Once you're set up, you run independently. JK Creative LLC has no ongoing access to your business data or your accounts.
One plan. Everything included. No setup fee, no per-seat charge, no upsells.
No setup fee. Cancel anytime. 14-day refund guarantee (75% back).
14-day refund window. 75% returned if it's not a fit. No questions asked.
How OwnRep compares to mid-market alternatives:
| Product | Price/mo | Local install | Human approval |
|---|---|---|---|
| OwnRep You | $200 | Yes | Yes |
| GatherUp | ~$249 | No | Partial |
| Birdeye | ~$349 | No | Optional |
| Podium | ~$399 | No | No |